14 DAY PROCESSING TIME(WIG ORDERS 5-7 PROCESSING TIME)! PRIORITY 2-4 BUSINESS DAYS! SPECIAL WIG ORDERS 14-21 BUSINESS DAYS!

FAQ's

  • What is Raw Hair?

Raw Hair is completely unaltered, unprocessed and in its natural state. Raw hair patterns are not perfectly defined and may vary dark brown/black colors. Each hair bundles may be slightly different than the other. Our Raw hair is more coarse and has a very natural low to medium luster.

  • What is the difference between a frontal and closure?

Our frontals are typically 13×4 inches. They offer more diverse styling choices because they cover from “ear to ear”. Frontals require a higher maintenance than closures. Maintenance including professional styling, cleaning and even replacement due to normal shedding overtime.

Our closures are typically 5×5 inches and cover partial of ones head. Styling options are not as diverse, but closures require less maintenance than frontals. Closures can be shifted from middle to a side part in the case of wearing a wig.

  • How much does each bundle weigh?

Each bundle is roughly 3.0-3.5oz.

  • How many bundles are needed for a full head?

Inches 14"-16": 2 or more bundles

Inches 18"-24": 3 or more bundles

Inches: 26"-32": 4 or more bundles

Minimal leave out: 3-4 bundles

With Closure/Frontal: 3 or more bundles


*Suggested bundles can vary depending on head size and ones preference of desired fullness*

  • What is the turnaround time for hair orders?

Hair orders require a processing time up to 2-3 days and an additional 3-4 business days (excluding weekends) for you to receive your order. 

  • Can hair be returned?

All sales are final. No exchanges or refunds.

  • Will all textures look the same?

Texture varies due to donor, no bundle will look identically the same.

  • What weft will the hair come in?

Raw hair can come in single or double wefted. If come single wefted would recommend to double the tracks.